Frequently Asked Questions (FAQs)

1. What products do you offer?

We specialize in interior products, lighting, furniture, and kitchen accessories, providing high-quality, stylish, and functional designs for homes and businesses.

2. Do you offer customization?

Yes! We provide customization options for bulk orders, including furniture, lighting, and décor items. Contact us for details.

3. Where do you deliver?

We currently deliver across the UAE. For international shipping, please contact us for availability and rates.

4. How long does delivery take?

Standard Delivery: 3-7 business days
Express Delivery: 1-2 business days (extra charges apply)

5. What are your payment options?

We accept credit/debit cards, bank transfers, and cash on delivery (COD) for select locations.

6. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email or SMS.

7. What is your return and refund policy?

Returns are accepted within 7 days of delivery for unused products in original packaging.
Refunds are processed within 7-10 business days after item inspection.
Custom or clearance items are non-returnable.

8. Do you offer bulk order discounts?

Yes! We provide special pricing and discounts for bulk and corporate orders. Contact us for a quote.

9. How can I contact customer support?

📞 Phone/WhatsApp: +971 52 814 6110
📧 Email: info@havenlyinteriors.com
🌐 Website: www.havenlyinteriors.com

10. What are your business hours?

We are open Monday – Saturday, 9:00 AM – 7:00 PM. We are closed on Sundays.

For any other questions, feel free to reach out to us!